We are excited about our exclusive upcoming workshop, tailored for organizations looking to mature their CSDM implementations, providing insights, strategies, and real-world examples to optimize your data model and gain more from your ServiceNow platform.
Date: February 29th, 2024
Time: 1:00 - 2:30 p.m. CST
Agenda Highlights:
- Understanding the Significance of the Common Service Data Model
- Analyzing your current implementation of CSDM
- Addressing technical challenges and discussing implementation strategies
- Review of organizational change and governance considerations
- Planning your roadmap to CSDM success
This session will be interactive, so questions, examples and challenges are welcome throughout the ninenty-minute workshop.
Register today to secure your place for this event.

ABOUT ERIN TOWNE
Erin stands out in digital transformation. Currently serving as a BPC at Volteo Digital, she specializes in IT Operations Management, Service Mapping, and CSDM. In her dynamic career, Erin showcases a versatile project management, strategy, and implementation skill set. She demonstrates adaptability by excelling in unfamiliar areas and consistently suggests innovative ideas to propel growth.
She emerges as a dynamic leader, consistently driving positive outcomes in the ever-evolving digital solutions landscape. Her proactive approach, coupled with her expertise, positions her as a valuable asset in the rapidly evolving ServiceNow environment.

ABOUT US
Volteo Digital is a trusted expert in deploying ServiceNow Customer Service Management (CSM) solutions tailored for businesses of all sizes. Our skilled team ensures a smooth integration, aligning perfectly with your unique needs.
Contact us
to discover how Volteo Digital can enhance your Customer Service Management.
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