Tactical Digital Transformation; The New Normal
Practical Digital Transformation guidance; tactical investments in a strategic context.
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Tracking assets and inventory is a persistent, ubiquitous problem amplified, for healthcare, by COVID-19. Even the best asset/inventory tracking solutions are constrained by human error; busy people move assets without updating records, forget to load a box on a truck or leave the wrong number of boxes at a delivery.
As these seemingly trivial errors accumulate even in the best of times, they result in time lost to inventory reconciliations, brute force searches for critically needed assets, expeditated corrective deliveries, frantic ordering for replacements, etc.
Digital Transformation Call to Action; Healthcare Asset and Inventory Tracking:
As we move from Flattening the Curve to After the Apex and plan for The New Normal, we recommend exploring how tactical and strategic Digital Transformation for tracking assets, managing inventory distribution, and building smart, resilient supply chains.
Tracking Biosciences Assets:
Demand for biosciences goods and services are ramping fast and will not subside for some time.
The market offers sophisticated tools for managing biosciences assets, but these tools rely on error-prone human data entry to keep asset locations current. Humans make mistakes, especially when they are stressed. And everyone in the healthcare industry is currently stressed.
Labs need to know where assets are to ensure they are properly maintained and calibrated, substantially more challenging when workloads increase. For many labs, critical certifications and accreditations are dependent on their ability to document that assets are properly maintained and calibrated.
Stressed lab technicians confronted with items like pipettes that, for often trivial reasons, cannot be used right now. These items are often set aside, often leading to urgent ordering of replacements while equipment that could be easily brought back into service languishes in drawers.
Digital Transformation solutions that eliminate these problems can be quickly and cost-effectively deployed. Strategically deploy edge intelligence can continuously monitor assets, updating location records flawlessly and relieving humans of an unnecessary and error-prone step.
As we move forward through After the Apex and into the New Normal, there will be opportunities to extend this Digital Transformation.
Edge Intelligence deployed to monitor asset locations can inexpensively add asset integrity monitoring. Sensitive items that should be recalibrated if bumped can be fitted with accelerometers that raise an alert when bumped. Environmental conditions can be fitted with sensors, like temperature sensors to monitor chilled environments.
And edge Intelligence can partner with smart biosciences equipment to optimize calibrations based on real usage rather than calendars, or automate the collection of test results or equipment health checks.
Healthcare Inventory Distribution:
As we flatten the curve, we are experiencing an unprecedented demand for healthcare assets from PPE to ventilators. Massive quantities of these assets are being produced and shipped through distribution networks, or between hotspots, and the consequences of errors are not only measured financially but also in lives.
We know that errors will happen. Humans will leave the wrong number of boxes at a distribution point. Humans will forget to load boxes on vehicles. Humans will put boxes in the wrong part of a warehouse. Humans will confuse which sets of boxes should be kept together to make sure the right hose sets arrive with the right ventilator.
As these errors accumulate, there will be expensive, frantic corrections. People that could be helping patients are sent to count inventory to ensure adequate supplies or conduct brute force searches through distribution centers to find misplaced assets. Expedited corrections to get critical assets where they’re needed. Scrambling when complex equipment arrives in four boxes when there should have been five.
Digital Transformation creates the opportunity to deploy intelligence at the edge that continuously monitors assets as they move through distribution network.
Edge intelligence that detects delivery and stocking errors for immediate correction.
Edge intelligence that continuously counts stock while people care for patients.
Edge intelligence that continuously monitors in transit freight to raise alerts BEFORE shipments are damaged or spoiled.
We are moving unprecedented quantities of critical supplies. There are a number of ways edge intelligence can be rapidly deployed to catch and correct errors as they occur to save money and lives, and every one of these investments can serve as a foundation for subsequent enhancements as we make our distribution networks and supply chains smart.
Smart Supply Chains:
For years, we have optimized our supply chains through streamlining and globally distributed specialization.
Companies have begun to realize that this streamlining and complexity improved efficiency at the expense of disaster resilience. They may have been confronted with the realization that their tier 1 suppliers all depended on the same tier 2 supplier, or that surges in demand cannot be satisfied by supply chains without surge capacity. People need equipment that cannot be obtained because there aren’t enough raw materials in the pipeline, or there aren’t enough machines to make equipment or components, or because of logistical challenges.
It seems likely that the global response will include demand that supply chain managers document their disaster mitigation plans, including resilience analyses and supplier commitments to maintain minimal stock levels and provide their surge capacity plans.
Digitally transformed smart supply chains will build on distribution networks and logistics partners that provide visibility into actual stock and in-transit inventory, including alerts when surge purchases deplete stock levels accompanied by stock recovery plans.
Imagine knowing how much inventory your suppliers have on hand. Imagine knowing exactly where your inbound supplies are, being able to cross-reference that knowledge with traffic and weather patterns to know when the delivery will arrive. Imagine being able to reevaluate your needs and expedite critical shipments as needed. Imagine knowingyour sensitive shipments are being maintained properly, able to raise alarms for corrective action before they are compromised.
Digital Transformation Call to Action
For healthcare asset management and inventory distribution management, Digital Transformation offers tactical options with quick returns that are the first steps in a strategic journey.
Digital Transformation is what we do.
We have a portfolio of tactical and strategic options for you to consider.
We can help you keep your business running today and plan for the new normal.
#YourBusinessGoesOn