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Our vision on building the largest ServiceNow pure-play Center of Excellence: A ServiceNow Education & Global Community Hub
Monica Hidalgo
June 21, 2022

Our vision on building the largest ServiceNow pure-play Center of Excellence: A ServiceNow Education & Global Community Hub

The industry has seen ServiceNow beat growth expectations over the last few years. If we consider that ServiceNow has grown 29% year-over-year for 2021, that growth rate is even more exciting. While all of this expansion is fantastic, it also makes it difficult to stay up as ServiceNow is a specialized and in-demand skill set.

 

At Volteo Digital we are not naive about this fact, and building a ServiceNow community, renewing social ties, and enabling a learning culture has become a priority in our company strategy to accomplish our mission: “ to provide last mile education for recent grads to address the underemployment gap and ServiceNow's ecosystem talent scarcity and scalability.”


Announcing the largest ServiceNow pure-play Center of Excellence: A ServiceNow Education & Global Community Hub

This June 23rd, we are thrilled to launch the largest ServiceNow pure-play Center of Excellence: A ServiceNow Education & Global Community Hub. Its purpose is to foster careers and enable our customers' success through the business transformation of their work, one workflow at a time while addressing primary industry & community challenges by working with the Volteo Digital Next-Gen program to serve students, recent graduates, and career retraining candidates by providing last-mile education opportunities. 

 
Centered on dedicated training facilities where we are hosting sessions across ServiceNow technical & consulting tracks, including: 

 

1.    A ServiceNow ITOM and Connected Ops Laboratory – learning, exploring, researching through servers, network, cloud & overall devices discovery, executing the connected enterprise through different use cases, 3D printing through service catalog, raspberry, integrations, sensors monitoring, reporting and more cool toys to gain knowledge!
 

2.    ServiceNow Hackathons – the space designed to create strong communities and drive inclusive collaboration across the team while exploring, learning, and improving ServiceNow programming skills!

3.    Social events & SNUGs – our facilities offer an innovation-focused spot to share best practices, learn about the newest products and solutions, and interact with the ServiceNow community.

4.    Training in virtual and physical settings – creating a learning community beyond Volteo Digital to promote and foster individual & organizational enrichment while reskilling and upskilling our capabilities and preparing for the latest technology trends. 

5.    Next-Gen Program - ServiceNow career accelerator program, developing the next generation of Technical Consultants. This 5-month intensive ServiceNow program is focused on a defined technical & consulting path where the Next-Gens are immersed and gaining experience in one of the hottest and fastest-growing technologies. 

 

The Volteo Digital Center of Excellence provides technical and non-technical education to empower people to work with one of the fastest-growing technology platforms in the world: ServiceNow and promotes initiatives that involve employees, customers, partners, and stakeholders in an innovative technology community.

 

It is a game-changer in the ServiceNow ecosystem and represents Volteo Digital’s statement of helping companies digitally transform into connected enterprises.

 

Are you part of this motion?

Learn more about the the vision of the Center of Excellence here.


CONTACT US

ABOUT THE AUTHOR


Monica Hidalgo

Monica Hidalgo is a founding partner of Volteo Mexico, joining in 2014 as the first Mexico Global Delivery Center – Operations Director, becoming instrumental in building the critical pillars of what Volteo is today.


Owning multiple roles from Resource Management through Program & Partner Management, today Monica leads Volteo Digital Global Operation’s productivity, efficiency, and profitability, with responsibility in 3 focus areas: Operational excellence, Employee & Financial Success. View full bio.


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