ITOM

IT OPERATION MANAGEMENT

Get the most out of your ServiceNow IT Operations Management (ITOM)

Get the most out of your ServiceNow IT Operations Management (ITOM)

Scale for growth by bringing together IT services and operations on a single cloud  platform with a ServiceNow Elite Partner

Run proactive and secure digital operations with IT Operations Management

Run proactive and secure digital operations with IT Operations Management

ServiceNow IT Operations Management (ITOM), Security Operations, and DevOps helps you improve your IT maturity from reactive and responsive to intelligent and proactive self-healing. Breakdown silos, eliminate friction, improve process automation, and enable continuous improvement with the power of AIOps and machine learning.

ITOM ICON

Why Implement ServiceNow IT Operations Management with Volteo Digital?

Volteo Digital - The ServiceNow

Customer and Business Workflows Leader

ServiceNow Practice Credentials:

One of 10 US-based Services, Sales, Tech., and Training ServiceNow Elite partners.

Customer & Creator Workflows Expert designation.

4.93/5

Top 5 WW CSAT reputation.

Industry/Ecosystem Recognition:

Preferred ServiceNow Consulting and Implementation Partner.

2022 America’s Fastest-Growing Private Companies.

Largest ServiceNow Pure-play Center of Excellence in the ecosystem.

Only Authorized Talent Placement Partner in the ServiceNow Partner Ecosystem Worldwide.

ServiceNow Practice Credentials

One of 10 US-based Services, Sales, Tech., and Training ServiceNow Elite partners.

ServiceNow Customer & Creator Workflows Expert designation.

4.93/5

Top 5 Customer Satisfaction Rating Worldwide as measured by ServiceNow.

Industry/Ecosystem Recognition

Preferred ServiceNow Consulting and Implementation Partner.

2022 America’s Fastest-Growing Private Companies.

Largest ServiceNow Pure-play Center of Excellence in the ecosystem.

Appointed as ServiceNow Official Talent Placement Partner Worldwide

ServiceNow Practice Credentials

One of 10 US-based Services, Sales, Tech., and Training ServiceNow Elite partners.

ServiceNow Customer & Creator Workflows Expert designation.

4.93/5

Top 5 Customer Satisfaction Rating Worldwide as measured by ServiceNow.

Industry/Ecosystem Recognition

Preferred ServiceNow Consulting and Implementation Partner.

2022 America’s Fastest-Growing Private Companies.

Largest ServiceNow Pure-play Center of Excellence: Education pm and Community Hub in the ecosystem.

Appointed as ServiceNow Official Talent Placement Partner Worldwide

SERVICENOW IT OPERATIONS MANAGEMENT

IT teams are running proactive operations with the power of ITOM

IT teams are running proactive operations with the power of ServiceNow ITOM

Predict issues proactively before they occur

ServiceNow ITOM delivers the real-time insights you need to identify and avoid potential issues before they happen.

Prevent issues from impacting users

Minimize the impact to end users by solving issues faster and prevent some issues before they even happen.

Automate cross-team workflows

With ITOM, intelligence and automation go hand in hand. Turning insights into actions that deliver fast results.

TAILORED IMPLEMENTATION METHODOLOGY

Our Industry Leading ServiceNow ITOM Implementation Methodology

Our Industry Leading ServiceNow ITOM Implementation Methodology

1 WEEK

Identify

Align to your business objectives and help you identify business outcomes and solution design.

2-3 MONTHS

Build & Launch

Implement and build smart ServiceNow solutions to solve business problems and improve your users' journey.

3-6 MONTHS

Adopt

Drive ServiceNow user adoption, ensure value realization and assess the business impact.

ONGOING

Manage & Support

Inherit ServiceNow best practices for development, maintenance and platform enhancements.

1 WEEK

Identify

Identify business outcomes and solution design aligned to your business objectives.

2-3 MONTHS

Build & Launch

Implement smart solutions to solve business problems and improve your customer's journey.

3-6 MONTHS

Adopt

Drive user adoption, ensure value realization and assess the business impact.

ONGOING

Manage & Support

Inherit ServiceNow best practices to development, maintenance and platform enhancements.

ADVISORY, ADOPTION AND SUPPORT

Services and Solutions

Services and Solutions

Digital Transformation Roadmap Workshop

Design a long-term strategy and smart solutions with an actionable roadmap.

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ServiceNow ITOM Implementation

Accelerate your business success by implementing leading-edge technology.

>

ServiceNow
Adoption: Now Adopt

Drive user adoption, organizational change management, and support.

>

Managed Services:

Now Assist

Support routine administrative tasks, maintain and enhance your ServiceNow applications.

>

Digital Transformation Roadmap Workshop

Design a long-term strategy and smart solutions with an actionable roadmap.

>

ServiceNow Implementation

Accelerate your business success by implementing leading-edge technology.

>

ServiceNow
Adoption: Now Adopt

Drive user adoption, organizational change management, and support.

>

Managed Services:

Now Assist

Support routine administrative tasks, maintain and enhance your ServiceNow applications.

>

ServiceNow Center
Of Excellence

A ServiceNow Education and Global Community Hub, to support our customers.

>

ServiceNow Authorized Training Partner

We deliver industry standard education programs for the ServiceNow platform.

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ServiceNow Custom
App Development

Solve complex business issues by developing Custom Apps in the ServiceNow Platform.

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Edge to Service /  Internet of Things

Integrate ServiceNow products fast with any modern API-enabled system.

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ServiceNow Center
Of Excellence

A ServiceNow Education and Global Community Hub, to support our customers.

>

ServiceNow Authorized Training Partner

We deliver industry standard education programs for the ServiceNow platform.

>

ServiceNow Custom
App Development

Solve complex business issues by developing Custom Apps in the ServiceNow Platform.

>

Edge to Service /  Internet of Things

Implementers of ServiceNow® + IoT/Cloud computing/AI/ML innovative solutions.

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What makes us a unique partner in your ServiceNow ITOM journey

What makes us a unique partner in your ServiceNow ITOM journey

Now platform® most innovative

Digital natives developing ServiceNow® + IoT/Cloud computing/AI/ML innovative solutions don’t have a platform.

Unbeatable Now platform® expertise

As early entrants to the CSM/FSM ServiceNow space, we have unparalleled experience building customer value.

We help you identify and solve business challenges

We help identify your business problems and engineer smart solutions to solve them quickly.

85%

Cases resolved before they ever go to into service injury ​

62%

Improvement in time to response to customers​

99%

Decrease of actionable alarms in a 24-hour period​

ITOM Insights

CUSTOMER SUCCESS

City of Las Vegas

City of Las Vegas centralizes and simplifies its user experience by automating IT Service Operation 

>
eBOOK

ITOM  Predict, Prevent and Automated

Proactively predict issues, prevent business impact, and automate resolution with ServiceNow® IT Operations Management

>
CUSTOMER SUCCESS

City of Las Vegas

City of Las Vegas centralizes and simplifies its user experience by automating IT Service Operation 




>
eBOOK

ITOM  Predict, Prevent and Automated

Proactively predict issues, prevent business impact, and automate resolution with ServiceNow® IT Operations Management

>

Begin your transformation today

Customer Success Stories

Start your journey to digital success

Connect with a ServiceNow expert

Solving the industry's toughest challenges

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