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ServiceNow: Nearshoring is The Answer
Monica Hidalgo
November 16, 2022

Nearshore ServiceNow Talent: The Scalable Solution

ServiceNow, the leading digital workflow company making the world work better for everyone, is experiencing rapid growth. It expects its annual revenue to grow at a CAGR of at least 22.5% from $5.9 billion in 2021 to over $16 billion in 2026. As the company grows, the need for more ServiceNow experts also increases. This has led to the question of where to find talented and certified professionals. 
 

When it comes to outsourcing your ServiceNow projects, nearshoring is becoming an increasingly popular option. And for good reason – nearshoring offers many advantages over offshoring, including driving cost efficiencies, high quality work, and fast response times. 

 

In addition to scalability and cost efficiencies, nearshoring also offers the following benefits: 

 

1. Easier communication and collaboration - Since the team is located in the same time zone, communication is easier and faster.

2. Faster project turnaround times - Since the team is located close by, there is less time needed for coordination, logistics, and transportation.

3. Higher quality work - By having a team that is familiar with the local culture and business practices, you can be assured of high-quality work that conforms to your specific needs. 

4. Increased flexibility - The nearshore team can quickly scale, giving you more flexibility in terms of resources. 


 

One of the best options for nearshoring ServiceNow talent is Guadalajara. Many people don't think of Mexico when it comes to technology. They picture sandy beaches and Mariachis instead of startups and software development. However, Guadalajara has quickly became a tech hub in its own right. With an abundance of young talent and a thriving IT industry, it's the perfect place to develop ServiceNow experts. Guadalajara has developed a high-tech industrial ecosystem base that has consolidated and cultivated talent that is of global significance. 
 

Today, Guadalajara is the leading manufacturer of software and components in the country. It is home to more than 700 high-tech companies, which hold 40%+ of the Mexican IT industry. Guadalajara is also the fifth city in Latin America with the highest level of digitization. Its geographic location and connectivity are one of the most significant benefits reaped. The second and most important thing is its large and highly talented workforce. According to the Organization for Economic Cooperation and Development , 18% of the total graduates in Mexico are in engineering-related fields, 2X+ compared to the US. 

 

Over the last three decades, this city has emerged as a center for development, research, and innovation in highly specialized technologies known worldwide. The city has ranked #1 in the innovation sub-index measured by the Mexican Competitiveness Institute and #1 nationally for patent applications, making it the "Mexican Silicon Valley". 

 

It's not a coincidence that Volteo Digital's largest ServiceNow pure play Center of Excellence is based out of Guadalajara. Our roadmap remains aligned with growing and building a ServiceNow community and developing skilled talent to drive successful business outcomes with ServiceNow solutions and platform. We are committed to maintaining our role as the leader in customer and business workflows and a top-rated ServiceNow Elite Partner with a significant presence around the most important high-tech cities in the world. 

By developing ServiceNow-certified professionals who are available nearshore, we are ready to help ServiceNow's customers and partners grow their businesses. Our unique nearshoring approach allows them to have direct contact with these professionals, which helps maintain quality control and ensure projects are completed on time and on budget. 

 

Access to ServiceNow Certified Talent

As the first ServiceNow talent placement partner, we address the ServiceNow skill gap by providing fast access to skilled talent with the expertise and understanding to make a meaningful contribution to organizations. With our world-class talent pool and cost-effective labor force, Volteo Digital Talent as a Service offers the perfect combination of affordability and quality.


Our experienced team can help you get the most out of your Now platform. We know that nearshoring can be a daunting process, but we are here to guide you through every step of the way. Contact us today to learn more about how we can help you scale your business with ServiceNow.


Learn more about our ServiceNow Nearshore Solution

Investing in digital transformation means creating a new vision for your company's future. Learn more about the crisis of ServiceNow opportunity and the nearshore strategies.

ABOUT THE AUTHOR


Monica Hidalgo

Monica Hidalgo is a founding partner of Volteo Mexico, joining in 2014 as the first Mexico Global Delivery Center – Operations Director, becoming instrumental in building the critical pillars of what Volteo is today.


Owning multiple roles from Resource Management through Program & Partner Management, today Monica leads Volteo Digital Global Operation’s productivity, efficiency, and profitability, with responsibility in 3 focus areas: Operational excellence, Employee & Financial Success. View full bio


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