Blog Layout

RiseUp with ServiceNow: Starting a Successful career in ServiceNow
Aldo Gonzalez
December 5, 2022

RiseUp with ServiceNow: Starting a Successful career in ServiceNow

The ServiceNow ecosystem is growing rapidly, and there are different career opportunities for those who want to be trained in this platform. With the recent launch of RiseUp with ServiceNow, a global career development program designed to skill 1 million people worldwide on the Now Platform® by 2024, ServiceNow is opening opportunities for people from all walks of life to enter the tech industry, and reaffirming its commitment to making the world a better place for everyone.


As the ServiceNow ecosystem grows, the demand for skilled professionals will continue to increase. According to our market research, the estimated unemployment rate in the ServiceNow ecosystem is only 1%. This means many opportunities for those who want to start or further their career in this area.


RiseUp with ServiceNow is a unique training program, as it's creating a new career path by expanding on what it means to be considered tech talent by emphasizing whole-person competencies and “power skills” such as critical thinking, interpersonal communication, and creativity. 


According to Matt Passey, Sr. Director of Global Workforce Placement Partnership at ServiceNow, "it’s really about getting new paths to a career right it’s not just about what you can learn, it’s about how you can grow. With the RiseUp program, we'll help people identify the kind of tendencies and skills they already have or talents they already have and apply them to a role that fits within technology".


Expanding career opportunities for tech talent

If you're looking to start a career in the ServiceNow ecosystem, there are many different career paths you can take in the ServiceNow ecosystem according to your interests and skills.


System Administrator. This is the best option for you if you’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You’re the leader keeping everyone on track.


Implementation Specialist. If you’re creative as well as efficient. You relish working through the pros and cons of problems to find the best answer for everyone, and you know give and take is part of the process, then this path is for you.


Business Analyst. Consider this your best option if you love using data and technology to address business and customer challenges. You understand complex processes and are eager to work with dedicated problem solvers.


Developer. You'll benefit the most from this option if you're an innovative thinker who tackles technical issues originally and creatively. You always see the possibilities, and you trust your limitless problem-solving ability.

Providing life-changing career opportunities

As an official Talent Placement Partner, Volteo Digital, we are developing the next generation of job-ready talent to transform how the world works. We build life-changing careers by providing our talent best practices, product certification, mentoring, and career growth.


If you want to learn more about our proven talent sourcing, development, and placement model to bring new talent to the ServiceNow Ecosystem, click the button below.

Learn More

Insights from Volteo Digital

By Volteo Digital June 7, 2024
In today's always-changing digital environment, telecommunications companies need robust tools to efficiently manage their services and customer interactions. The ServiceNow Telecommunications Service Management (TSM) application stands out as a comprehensive solution designed to address these needs. Here are the Top 5 features of ServiceNow TSM that make it an indispensable tool for telecom service providers.
By Volteo Digital April 8, 2024
Since childhood, the desire to be part of a community, to find that sense of belonging and experience harmony and balance, has been a fundamental human need. We search for this feeling in various places - with our family, friends, school, and beyond. I didn't truly appreciate the significance of this until I embarked on my career in public relations. When I first joined the team at Volteo Digital, I was tasked with understanding what it takes to build a strong community. It was a challenge initially, but as my aspiration to be a leader and friend within the company grew, I stumbled upon Charles H. Vogl's compelling book The Art of Community. This book made me reflect deeply on our membership community and its profound implications. What I've learned has shown me the value of meaningful connections. These connections transform our lives by allowing us to share ideas, engage in activities, and celebrate successes.
By Volteo DIgital March 21, 2024
In the realm of industrial machinery, the installation of large, manufactured equipment at customer locations poses unique challenges that require seamless coordination, real-time visibility, and proactive service delivery, and it is often an area that many companies need help with. With the deployment of ServiceNow Field Service Management (FSM), field service operations can be transformed from legacy processes and systems, email, and spreadsheets into streamlined workflows that elevate the customer experience and improve operational efficiencies. Enhanced Coordination and Scheduling: With ServiceNow FSM, companies gain access to advanced scheduling capabilities that enable optimized resource allocation and efficient task assignment. By automating scheduling workflows and dynamically adjusting appointments based on technician availability and customer preferences, manufacturing companies can ensure timely and coordinated installations, reducing downtime and enhancing customer satisfaction. Improved Technician Productivity: Large equipment installations often require specialized expertise and technical skills. ServiceNow FSM equips technicians with mobile access to critical information, enabling them to access installation manuals, schematics, and troubleshooting guides on the go. Moreover, the platform's intuitive interface and built-in collaboration tools empower technicians to communicate seamlessly with peers and escalate issues as needed, resulting in faster problem resolution and improved field productivity. Proactive Maintenance and Support: Once the installation is complete, proactive maintenance and ongoing support become crucial for ensuring the optimal performance of the equipment. ServiceNow FSM offers predictive analytics capabilities that enable solutions to anticipate maintenance needs, schedule preventive tasks, and address potential issues before they escalate. By implementing proactive maintenance strategies, companies can minimize equipment downtime, extend asset lifespan, and enhance customer satisfaction by ensuring uninterrupted operations. Comprehensive Data Insights: ServiceNow FSM provides comprehensive data insights that enable informed decision-making and continuous improvement. Centralizing data from field operations, customer interactions, and equipment performance into a single platform allows companies to identify trends, analyze service metrics, and optimize their processes for greater efficiency and effectiveness. Moreover, customizable reporting dashboards and KPI tracking capabilities demonstrate value to customers and stakeholders, driving transparency and accountability across the organization. Seamless Integration and Scalability: As manufacturing companies expand their operations, scalability and interoperability become critical considerations. ServiceNow FSM offers seamless integration with existing IT systems and enterprise applications, allowing the company to leverage its investment in technology infrastructure while extending the capabilities of its field service management platform. Whether integrating with ERP systems for inventory management or CRM platforms for customer engagement, ServiceNow FSM provides a flexible and scalable solution that evolves with the business's needs.
Watch more
Share by: