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Addressing talent scarcity and underemployment in the ServiceNow Ecosystem
Monica Hidalgo
July 7, 2022

Addressing Talent Scarcity in The ServiceNow Ecosystem

In their whitepaper, Global Hiring Guide: Top Emerging Tech Hubs published on June 20th 2022, Globalization Partners predicted that "by 2030, there will be a global talent shortage of more than 85 million employees in three major industries", including technology; and the ServiceNow ecosystem is not an exception. 

 

Many companies have been forced to leave their hiring-practice comfort zone to find qualified talent due to the increasing demand for highly qualified expertise. Achieving business growth and digital transformations are even more challenging without new talent further expanding this gap between supply and demand for individuals with high-demand tech skills.



In addition, there will be more than 250,000 ServiceNow jobs for customers and partners by 2024, its estimated an unemployment rate of 1% in the ecosystem, and according to a Gartner CIO survey 66% of CIOs reported that they felt "talent was scarce and almost to crisis proportion".

 

In the face of this constantly increasing challenge of talent scarcity Volteo Digital has analyzed, adapted and pivoted on how to attract, retain, and build talent by driving several key initiatives.


On June 23, 2022 Volteo Digital opened the largest pure-play ServiceNow Center of Excellence and as part of our strategy to identify and source consulting talent from strategic geographies and talent niches in local ecosystems by partnering with universities, NGO’s and talent incubators.


At Volteo Digital we are developing highly skilled, ServiceNow certified consulting talent ready to meet the increasing ecosystem demand

As part of this education-focused strategy, Volteo Digital launched NextGen, a career accelerator program that aims to identify, develop, and provide the next generation of technical and consulting talent that our growing global customer base requires to help them solve business challenges.

 

The NextGen program curriculum focuses on technical, consultive, and soft-skills training. Through which Volteo Digital is providing a career path, paid technical education, and professional experience for undergraduates and young professionals so they can become market-ready ServiceNow consultants.



Are you ready to join the movement?

Today, at Volteo Digital we are driving customer value and filling workforce gaps with highly skilled ServiceNow certified talent with an inclusive, scalable, and game-changing education program in the ServiceNow ecosystem while also creating a positive impact in partner relations, customer success, career opportunities and community.


CONTACT US

Looking for qualified ServiceNow Talent has been even more challenging due to the limited staff with the needed requirements. Read this article to learn about hiring a ServiceNow Talent

ABOUT THE AUTHOR


Monica Hidalgo

Monica Hidalgo is a founding partner of Volteo Mexico, joining in 2014 as the first Mexico Global Delivery Center – Operations Director, becoming instrumental in building the critical pillars of what Volteo is today.


Owning multiple roles from Resource Management through Program & Partner Management, today Monica leads Volteo Digital Global Operation’s productivity, efficiency, and profitability, with responsibility in 3 focus areas: Operational excellence, Employee & Financial Success. View full bio


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