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What you need to know about finding ServiceNow qualified talent
August 25, 2022

What you need to know about finding ServiceNow qualified talent



The fact that there is a technology talent scarcity isn't a secret. But the shortage may be even more severe than you imagined—in fact, according to a recent survey, it may be at its highest level since 2008.


A recent global report from Gartner states that IT executives list talent shortages as the most significant barrier to the adoption of 64% of emerging technologies, which is a staggering increase from only 4% in 2020. In light of this, statistics have shown that there are five jobs for every one software developer in the U.S.


This talent gap has reached the rapidly growing ServiceNow ecosystem and has made it difficult to find adequate help for businesses. Those with the right skills can be extremely helpful in making a business run more smoothly and efficiently. The problem lies in finding these people as you're likely competing with other businesses for the same limited pool of talent.


According to the current market trends we've discovered, ServiceNow employees' unemployment rate is less than 1 percent. Finding and keeping in-house ServiceNow staff is difficult because it takes 6-18 months to locate a qualified ServiceNow professional.


At this point, you should probably try a few old-fashioned ways to fill this talent gap, such as providing training to your current employees so that they can become certified ServiceNow professionals or hiring someone who is already certified and has the necessary skills.  Both of these methods have their own benefits and drawbacks.


The question is: what's the most efficient way to find certified talent that can help you with routine administrative tasks for your ServiceNow applications?


ServiceNow is already taking action to help thousands of IT professionals be trained to meet this demand for talent.


Volteo Digital has joined this effort by including the NEXTGEN program as part of its initiative to develop highly skilled, ServiceNow-certified consulting talent ready to meet the increasing ecosystem demand and launch the largest pure-play ServiceNow Center of Excellence.  We have the largest Center of Excellence and as part of our strategy to identify and source consulting talent from strategic geographies and talent niches in local ecosystems.


How does the NEXTGEN program impact our customers and partners?


Our NEXTGEN program provides a career path, paid technical education, and professional experience to become a market-ready certified ServiceNow consultant. It means that Volteo Digital becomes a talent incubator in the ecosystem and drives customer value by filling client workforce gaps with highly skilled, ServiceNow consulting certified talent.


This unique approach offers a tangible value


Reduction in sourcing-to-hire timeframe


Improvement in hiring high performing talent


Less stress-work related than the rest of the industry

Partnering and delivering ongoing value


By developing ServiceNow qualified talent we increase our ability to support our customers in the administration of the platform by partnering with them and taking care of routine maintenance and enhancements with a managed services solution.


All these efforts reinforce the Volteo Digital mission to help our clients succeed by transforming their work one workflow at a time. As we build meaningful, life-changing careers for every Voltean.


If you want to learn more about these initiatives and how can we help you to maximize your ServiceNow investment, contact us!


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